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What is this tool for?

Every planning application is required to be accompanied by a Certificate of Title, which can be downloaded by the applicant from Landata. Because this can be a confusing process for inexperienced applicants we have created a simple guide that outlines the steps. The guide and video should be available to applicants to assist them in obtaining a Certificate of Title.

Instructions for use

The tool can be edited and customised as needed, although the process is the same across all councils and should require minimal customisation.

Updating text on the document?

The process to obtain a title is consistent across the state, however you should amend the document to be aligned with your other materials, by adding your council branding for example.

Additionally, you may wish to expand or rework the text in the framework to suit your preferred language style.

Where should the tool be available?

The document should be available on council’s website in an accessible location so that applicants can easily locate it.

Tips to get the most out of this tool

For this tool to be most effective at your council, we recommend:

  • customise the tool with your council branding and amend text if required.
  • ensure the information is easily found on council’s website.
  • ensure planning and admin staff are familiar with the location and content, so they can advise customers as required.
  • store a copy where it can be easily located.

Providing these definitions will increase applicant understanding of the process to download a Title and reduce council time and resources.

Page last updated: 24/08/23