Internal referrals service flows Download the flow chart and diagram, that visually represents the internal referral process, along with timeframes and service principles. Read more
Standardised business rules Supporting thriving, productive and sustainable communities, environments and industries Read more
Service level agreements Supporting thriving, productive and sustainable communities, environments and industries Read more
Internal referral charter Download the internal referral charter to formally document your internal referrals process. Read more
Internal referral departments meeting agenda Download the internal referral meeting agenda to improve efficiency of cross-departmental meetings. Read more
Internal referral template Download the internal referral template to improve the quality and consistency of referral requests and in turn, referral responses. Read more
