Post-permit actions service flows

What are these templates for?

These templates are a series of service flows to assist local governments in formalising their processes for:

• condition discharge
• extension of time requests
• secondary consent applications.

Instructions for use

The templates can be edited and customised to reflect the preferred process and timeframes for post-permit actions in your council.

Download the templates at the top right of this page.

Where should the templates be available?

The templates should be stored in an easily identifiable location on council’s file management system, to be customised as appropriate and circulated as the expected standard for post-permit actions.

Tips to get the most out of this template

For the template to be most effective at your council, we recommend:

• Updating the tool to reflect council’s internal processes and referral processes
• If council has timelines that they strongly adhere to which should be included, that still comply with statutory timeframes.
• Updating principles to reflect specific council service principles
• Inserting a Council logo or branding.

Ensuring there is a consistent approach to post-permit actions across the planning department will increase customer confidence in the system, reduce post-permit delays and provide a better service.

Page last updated: 31/01/24