State Project Concierge

What is the State Project Concierge?

The State Project Concierge is here to help industry, councils and state projects map out the planning approvals or pathways, so projects aren’t slowed down by red tape.

We are also here to help resolve complex planning issues or blockages as applications are being assessed.

For projects with complex approvals processes, the State Project Concierge will be the single point of contact and will coordinate internal and external stakeholders to overcome barriers to progress.

The State Project Concierge recognises the important part state significant projects play in the Victorian economy.

Our highly skilled team is a free service for State projects (such as Victoria’s Big Build), councils and people wanting to invest in Victoria.

More information about using Victoria's planning system

Monitoring and tracking complex approvals

Many approvals are on the critical path for state projects. Facilitating timely approvals ensures projects stay on track.

The State Project Concierge can coordinate and monitor agreed approval timeframes for complex state projects or programs.

The State projects approvals tracker can be used between proponents and regulators to help projects through the approvals process.

Have a planning inquiry?

You can use the State Project Concierge for inquiries about the planning process applicable your project or if you want help to navigate through approvals.

Access the State Project Concierge service

Use the program tracker (Excel, 33.2 KB) to make enquiries for a pipeline or program of projects to simplify engagement with DELWP.